I suppose that's true enough (if it's merely a label). If she's willing to go that far with the books, then yes, it might be appropriate to go through the healing process.

But not everyone knows, understands, or accepts that healing is a process, and many think of it in terms of the end result, not the journey to it. So, "look, they're fine" is more important to a lot of people than, "look, they can work through their problems caused by this major event."